Say you’ve recently switched payment systems, and you’re not sure if your customers like it or worse - if it’s turning customers away. You need a quick way to get customer feedback, that is going to give you valuable insights.  

Our survey templates are perfect for anyone who needs a solid starting point to get customer feedback or test new ideas. Save time and gain confidence knowing you are using best-in-class tools to get the most from your customer feedback.

Each Survey Kit includes:

- A premade survey questionnaire made with best-in-class psychological principles

- Step-by-step analysis instructions (hint: look at more than how many people are satisfied)

- Instant digital download that is fully customizable with the free version of Canva

You’ve got a dashboard for your sales, a dashboard for your web traffic, a dashboard for your social media…but none of them talk to each other and you’re not exactly sure how one thing relates to the other. Sound familiar? Let us help you make sense of your data by:

- Simplifying complex data into clear, visually compelling reports that highlight key insights, trends, and opportunities.

- Analyzing your past sales data to tell you what you can expect from an upcoming product launch, line extension or marketing campaign.

Be Netflix, not Blockbuster. Netflix and Blockbuster were two successful companies the same market, but Netflix identified the changes in their market and adjusted.

Similarly, we help you understand how your industry will evolve and identify future growth opportunities. We analyze our proprietary industry reports to help you understand current market conditions, future forecasts, and key success drivers.

Do we need to mention Blockbuster again?

We monitor and analyze global innovation trends across various industries to identify technologies and innovations that impact your business. This helps you stay ahead of the curve by anticipating changes in the market and adapting their strategies to make the most of new opportunities.

Have you ever noticed a customer pick up an item, flip it over a couple times, only to put it back on the shelf? Just like that, you’ve lost a sale and have no idea why. That’s what qualitative research does – it answers why.

Through in-depth interviews, focus groups, secret shoppers, and ethnographic research, we gather ‘the why’ behind consumer behaviors. Having a deeper understanding of customer needs and pain points, helps businesses create more targeted marketing strategies and improve product development.

Customers today not only want great products and services, but they also want experiences that Slap and give the right Vibe (okay, okay, we’ll stop).

We map out the customer journey and recommend strategies to enhance the overall customer experience. This helps you improve customer satisfaction, improve customer loyalty, and increase customer lifetime value through optimized interactions at each stage of the purchase-to-advocacy cycle.

Our favorite type of research is product tasting…we mean testing.

Our acceptance testing will tell you how well customers like your products. Our descriptive tests will tell you how different your product is from competitors. This helps you understand how your product stacks up, adjust your recipes, and even make marketing claims about your product.